VeraMobile‪™‬ 4+

Ezlo

Left Wink for Vera Ezlo plus. The support is great. All but two devices converted. It appears the current version of the app does not handle all the functionality of the Ezlo plus. Geofence is not even in the menus even though I get notices on my phone that Ezlo is using my location. Alerts don’t seem to work. Connectivity to Google Home doesn’t work. The documentation out there doesn’t match the menus in this app. To set notifications I had to go to the website and set them there. I have been told a new app is in development. I have about 30 devices working now. The dashboard design is great. Hope that doesn’t change. Waiting patiently. I think it will be a great product.

Excellent Support like Gold!

The VeraPlus Advanced Home Controller isn’t the most intuitive thing to set up using this app or the WebUI. However with all of the incredible capabilities for controlling devices once you get them set up is extremely empowering in so many ways! Not only can you observe the status and control so many devices throughout your home and property but you can do it from virtually anywhere! One of the most amazing aspects of this app and VeraPlus Controller along with the devices you add & control is the incredible technical support staff! I’d have to rate this product support group as the most responsive and helpful support I’ve ever dealt with, by far! Quick responses to my original question to setup the controller and for all my follow-up questions to setup a Z-Wave deadbolt and PIN codes with start & end dates & times. Once they explained what I was missing, the regular operation of these tasks are easily repeatable and flawless in their performance. These tools along with their responsive support team are Game Changers! Thanks Vera.

Developer Response ,

We love that you love it.
Thank you for the review and kind words.

Sincerely,
The Vera team.

Awesome Support

I’ve recently transitioned from Nexia to Vera Plus. Nexia has a monthly fee and we used it for 7 years. My 16 devices are ZWave and the change over was slow and mildly frustrating. It took about 4 days to transition. After the devices, I needed to replicate my Nexia scenes which included some delayed timer functions and some dependent device functions. With the help of the Vera Support Team, we were able to replicate all the Nexia functions successfully. These folks know what they are doing and helped lots in getting my new security controller setup. The Vera interface is quite different so it’s been a learning experience. The support team from Vera has been invaluable !!!!!! Kudos to these folks - you go above and beyond !!!!! Thankyou for all your help.

Developer Response ,

We love that you love it. If ever need any assistance we'd love to assist.

Sincerely,
The Vera team.